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  1. Daniel Gloege
    Daniel Gloege December 20, 2010 at 11:30 am |

    Went to Z’s to pick up firewood for my parents. Thought the quality & price would be better outside of the cities.
    Spoke with the owner, John, about getting some firewood. He wanted to load it with his Bobcat. I told him I was fine with loading myself by hand. Apparently I was supposed to be directing him operating the Bobcat. He broke the rear light on my truck. When he stopped the Bobcat and I pointed out the break to him, I was told “You were directing me, that’s your problem. You can go pay for the wood inside.”
    I received the estimate for the repair, and called John to ask him what I should do about it. And again, “that’s your problem”.
    When I am in my customer’s home, or if I build them something, and I cause damage to their home or property – that becomes MY problem.
    Z’s Tree’s was paid their $75.00 for the firewood.
    I have a $275.00 repair bill for the trip out there.
    America, where has the integrity gone?

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